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The simplest way to scale customer support teams

Through social-impact staffing, work with top English-speaking talent from around the world–benefiting your bottom line and theirs. 

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Meet Bloom

The world's first social-impact staffing organization.

Unique talent pool

Bloom has built an exclusive global talent pool of 25,000+ individuals who have studied at accredited US universities. This unique-to-Bloom advantage means our team members have a mastery of the English language and US work culture that you won’t find anywhere else.

Convenient model

Most companies are already working remotely in some capacity, making it easy to add Bloom team members. The team members are hired and paid by us, but work like any other remote hire would at your company via a staff augmentation model, not a business process outsourcing (BPO) arrangement.

Pains we solve

Bloom’s model allows you to reduce rising payroll costs, high attrition, unqualified candidates, and any headaches and risks of cross-border hiring while retaining full operational control of your Bloom customer support team members.

Mission-driven

We’re on a mission to create jobs in the developing world for talented individuals who lack access to great jobs. And unlike traditional BPOs, where most of their revenue doesn’t go to their agents, Bloom passes along the majority of revenue to your remote Bloom team members.

Meet Bloom

The world's first social-impact staffing organization.

Unique talent pool

Bloom has built an exclusive global talent pool of 25,000+ individuals who have studied at accredited US universities. This unique-to-Bloom advantage means our team members have a mastery of the English language and US work culture that you won’t find anywhere else.

Convenient model

Most companies are already working remotely in some capacity, making it easy to add Bloom team members. The team members are hired and paid by us, but work like any other remote hire would at your company via a staff augmentation model, not a business process outsourcing (BPO) arrangement.

Pains we solve

Bloom’s model allows you to reduce rising payroll costs, high attrition, unqualified candidates, and any headaches and risks of cross-border hiring while retaining full operational control of your Bloom customer support team members.

Mission-driven

We’re on a mission to create jobs in the developing world for talented individuals who lack access to great jobs. And unlike traditional BPOs, where most of their revenue doesn’t go to their agents, Bloom passes along the majority of revenue to your remote Bloom team members.

How it works

1. Intro call & talent match

Meet our team, learn about our talent pool and processes, and explore a mutual fit.

We'll then match you to qualified candidates for the role at hand based on your exact requirements.

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2. Hold interviews

Interview ready-to-hire & pre-screened candidates that are excited to join your team.

Follow your regular interview processes, just like you would with any other new hire.

Find Talent

3. Onboard team members

Meet your dedicated Bloom customer success manager, onboard your new team members, and hit the ground running.

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4. Ongoing support

Your customer success manager will provide personalized ongoing support for the hiring managers at your company and to the Bloom team members joining your team.

Find Talent

How it works

1. Intro call & talent match

Meet our team, learn about our talent pool, processes, and explore a mutual fit.

Then we'll match you to qualified candidates for the role at hand based on your exact requirements.

Find Talent

2. Hold Interviews

Interview ready-to-hire & pre-screened candidates that are excited to join your team.

Follow your regular interview processes, just like you would with any other new hire.

Find Talent

3. Onboard team members

Meet your dedicated Bloom success manager, onboard your new team members, and hit the ground running.

Find Talent

4. Ongoing support

Our CSMs provide personalized ongoing support for the hiring managers at your company and to the Bloom team members.

This ensures continued success for everyone involved!

Find Talent
Why social-impact staffing?
Old-school outsourcing
Social-impact staffing
No control over who is staffed on your team.
New Staffing
Complete control over who is staffed on your team.
Higher average attrition and turnover rates.
New Staffing
Lower average attrition and turnover rates.
Onboard your team in two months.
New Staffing
Onboard your team in two weeks.
Hiring from over-saturated talent markets.
New Staffing
Hiring the best people for the job. Period.
Work with people in opposite time zones.
New Staffing
Work with people in US time zones (or any of your choosing).
Team members' take home pay is less.
New Staffing
Team members' take home pay is more (2.4x on average).

See for yourself

25000+

English-speaking candidates

90%

average retention
rate

2000+

active team
members

2.4x

team members’ average salary increase

65+

countries with active team members

Maria from Argentina

"I was immediately impressed by Bloom and its desire to help people succeed. As an IT help desk agent I earn twice as much while working from home, allowing me to pursue my professional goals while studying and establishing a family. A dream come true!"

Scott Smith, CEO, CloudApp

"The Bloom team has been amazing to work with. They helped us fill several key roles that we needed to add very quickly, and our customer support has never been better."

Miracle from Ghana

"Bloom came when I was struggling to get into the job market. Because of my job at Bloom I am able to pay my bills and gain remote working experience. I am grateful for the opportunity Bloom has given me to become self-reliant."

Conrad Smith, CEO, Graphite

“Bloom has quickly become our ‘go-to’ resource for additional team members. This has brought us extended reach and cost efficiency without compromise to talent quality.”

Nelson from Colombia

"I have an engineering degree and wasn’t able to find a good opportunity. Thanks to Bloom I am now self-reliant and even help family members with some of their expenses. Working from home saves me money and I have more time to spend with my family."

Robb Young, Director of Customer Support

“The Bloom team is extremely dedicated to their customers and the vision of the company. Our Bloom team members are capable and fit into our existing teams seamlessly!”

Cinthia from Bolivia

"Finding Bloom has been such a blessing. I now provide my professional services to companies that really value my work and effort, my pay has doubled, and I have more time with my family, allowing me to perform my best. I can say that I am in the right family!"

Amelia C, Contact Center Director

“I've held hundreds of customer service interviews and the Bloom candidates were the most prepared and well polished I've met in a while. The team members we brought on have been excellent!”

Maria from Argentina

"I was immediately impressed by Bloom and its desire to help people succeed. As an IT help desk agent I earn twice as much while working from home, allowing me to pursue my professional goals while studying and establishing a family. A dream come true!"

Scott Smith, CEO, CloudApp

"The Bloom team has been amazing to work with. They helped us fill several key roles that we needed to add very quickly, and our customer support has never been better."

Miracle from Ghana

"Bloom came when I was struggling to get into the job market. Because of my job at Bloom I am able to pay my bills and gain remote working experience. I am grateful for the opportunity Bloom has given me to become self-reliant."

Conrad Smith, CEO, Graphite

“Bloom has quickly become our ‘go-to’ resource for additional team members. This has brought us extended reach and cost efficiency without compromise to talent quality.”

Nelson from Colombia

"I have an engineering degree and wasn’t able to find a good opportunity. Thanks to Bloom I am now self-reliant and even help family members with some of their expenses. Working from home saves me money and I have more time to spend with my family."

Robb Young, Director of Customer Support

“The Bloom team is extremely dedicated to their customers and the vision of the company. Our Bloom team members are capable and fit into our existing teams seamlessly!”

Cinthia from Bolivia

"Finding Bloom has been such a blessing. I now provide my professional services to companies that really value my work and effort, my pay has doubled, and I have more time with my family, allowing me to perform my best. I can say that I am in the right family!"

Amelia C, Contact Center Director

“I've held hundreds of customer service interviews and the Bloom candidates were the most prepared and well polished I've met in a while. The team members we brought on have been excellent!”

Remote teams, reimagined.
In the age of the remote workforce, scale your team smarter with Bloom's exclusive talent pool of US-educated team members abroad.
























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